Privacy Policy

Welcome to Pesuru Online Learning. This Privacy Policy explains, at a high level, how we handle your personal information and educational data. We aim to provide complete clarity on the principles we follow in collecting, using, storing, and safeguarding your data.

We understand how important your privacy is to you. That is why we value your trust and are fully committed to protecting your personal information. Our main goal is to ensure that you can continue your learning journey in a secure, reliable, and supportive online environment.

We assure you that any personal details you provide will never be sold or transferred to unauthorized third parties. In addition, you will not encounter advertisements that are unrelated to your learning activities. Only educational content such as papers, lessons, and videos directly connected to your studies will be displayed. Our mission is simple: to deliver high-quality online education that promotes healthy learning, free from unnecessary distractions or traditional barriers.

Information We Collect

We collect information in both direct and indirect ways to provide you with better services.

Personal Data

During the registration (sign-up) process, you may provide:

  • Your full name
  • Your email address
  • Your username and password
  • Your contact number or other details

If you have linked a profile picture to your email address, we may also see that picture when you use it for registration or login. In some cases, we may also collect information provided by a school, educational institution, or guardian on your behalf.

Non-Personal Data

We also collect technical information to help us understand how our services are used. These include:

  • Device type (computer, tablet, mobile phone, etc.)
  • Browser type and version
  • Mobile operating system details
  • IP address and activity logs

Educational Data

In order to personalize your learning experience, we collect educational information such as:

  • Your grade level (for example, Grade 10, A/L, etc.)
  • The papers, lessons, or videos you have chosen
  • The number of papers you have completed or attempted
  • Your feedback, ratings, and performance data

How We Use the Collected Information

The information we collect is used only for the purpose of improving your learning experience and delivering our services effectively. Specifically, we use your data to:

  • Provide you with access to educational materials such as papers, lessons, and feedback.
  • Improve website performance, service quality, and overall user experience.
  • Respond to your inquiries, feedback, or suggestions.
  • Send you important updates or notifications, if you have subscribed to them.
  • Communicate with you regarding your ideas, requests, or learning preferences.

Sharing of Information

Pesuru Online Learning is firmly committed to protecting your personal information. We will never sell your data to anyone. Information may only be shared under the following limited circumstances:

  • Service Providers: With trusted partners who provide technical support, hosting, analytics, or system maintenance.
  • Consultants or Developers: With authorized service providers working on behalf of Pesuru Online Learning to improve or maintain our services.
  • Parents or Guardians: With individuals associated with your account, such as parents or guardians, when relevant to your learning progress.

Cookies and Analytics

Our website may use cookies and analytics tools to monitor user activity and make improvements. Cookies help us remember your login details, track performance, and provide a smoother experience.

Please note:

  • Some browsers are pre-set to accept cookies by default.
  • You can disable cookies through your browser settings.
  • However, disabling cookies may cause certain features to not function as intended.

Data Protection and Security

We apply suitable technical, administrative, and organizational measures to protect your data against unauthorized access, misuse, accidental loss, or disclosure. While we strive to provide strong protection, it is important to note that no online system can guarantee 100% security.

Your Rights as a User

When using Pesuru Online Learning, you are entitled to the following rights:

  • Access and Update: You can view and update your personal information.
  • Deletion: You can request the deletion of your personal data.
  • Restriction or Objection: You may request that we restrict or stop processing your information in certain cases.
  • Withdraw Consent: You may withdraw your consent at any time without affecting any lawful processing carried out before your withdrawal.

Changes to This Privacy Policy

We may revise or update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the latest update. We encourage you to review this policy whenever you visit the website to remain informed about how your data is handled.

User Communication

We may contact you using the details you have provided (email, SMS, or phone call). These communications may include:

  • Notifications about your account or updates to the service.
  • Responses to inquiries or feedback you have submitted.
  • Information about new features or improvements to our services.

We may also retain copies of communications to help us improve the service and address your requests more effectively.

Contact Information

If you have any questions, inquiries, or comments about this Privacy Policy, please contact us through any of the following methods: